Jira Service Management

{"xsrfToken":"a67cd449b1e441230a94f9d3d69180f03e53374f_lout","branding":{"id":"3","key":"buuky","name":"Buuky Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#a32a41","headerLinkHoverBGColor":"#a32a41","headerBadgeColor":"#a32a41"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/56e4587f-e510-4c9a-b884-97fdfb9acc9c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZDZjMzIzYS0xMTQ0LTQwZTMtOGUzNS1mOGNjZjY3ZGIzZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU2ZTQ1ODdmLWU1MTAtNGM5YS1iODg0LTk3ZmRmYjlhY2M5YyI6WyJyZWFkIl19LCJleHAiOjE3MzIxOTI0ODIsIm5iZiI6MTczMjE5MTg4Mn0.28H3hf7dK-zkEGt8yQ85vWNXSUtYGhymxv7JKt4WH2s&client=ad6c323a-1144-40e3-8e35-f8ccf67db3f6&mode=fit","logoId":"56e4587f-e510-4c9a-b884-97fdfb9acc9c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the viadee Apps Help Center","sharedPortalName":"viadee Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Supportportal für viadee Apps","sharedPortalName":"viadee Supportportal","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the viadee Apps Help Center","sharedPortalName":"viadee Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#c5344e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/45f37a85-8360-4a95-b6f5-723cd3a184c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZDZjMzIzYS0xMTQ0LTQwZTMtOGUzNS1mOGNjZjY3ZGIzZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ1ZjM3YTg1LTgzNjAtNGE5NS1iNmY1LTcyM2NkM2ExODRjMCI6WyJyZWFkIl19LCJleHAiOjE3MzIxOTI0ODIsIm5iZiI6MTczMjE5MTg4Mn0.QCTligtjQd3_BAFrtggKiVTX-aU5fyieTNEh1y0vwSQ&client=ad6c323a-1144-40e3-8e35-f8ccf67db3f6&height=300&mode=fit","bannerMediaApiFileId":"45f37a85-8360-4a95-b6f5-723cd3a184c0","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"buuky","projectId":10002,"serviceDeskId":3,"name":"Buuky Support","description":"Welcome! You can raise a request for Buuky Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"29","name":"Feature Request","descriptionHtml":"Fill in this form to suggest new features for Buuky.","callToAction":"Feature Request","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://viadee-app-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"28","name":"General or technical support","descriptionHtml":"Fill in this form to receive technical or general support for Buuky.","callToAction":"General or technical support","introHtml":"Need help installing, configuring or general support? Select this to request assistance","icon":10520,"iconUrl":"https://viadee-app-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[4],"key":""},{"id":"26","name":"Other Request","descriptionHtml":"Fill in this form to raise any other request for Buuky. Please use the designated forms to raise bugs, receive support or suggest new features.","callToAction":"Other Request","introHtml":"Let us know any other questions or regards you have.","icon":10549,"iconUrl":"https://viadee-app-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"27","name":"Report a bug","descriptionHtml":"Fill in this form to report a bug or issue regarding Buuky.","callToAction":"Report a bug","introHtml":"Found a bug or any other issue in Buuky?","icon":10476,"iconUrl":"https://viadee-app-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[4],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://viadee-app-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[29,28,27,26]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"aeb1da97-d48c-354d-af6f-aa4252dafac4","appLinkName":"System Confluence","appLinkUrl":"https://viadee-app-support.atlassian.net/wiki","spaceKey":"BUUKY","spaceName":"Buuky Support","spaceUrl":"https://viadee-app-support.atlassian.net/wiki/spaces/BUUKY","isServer":false},"labels":[],"projectKey":"BUUKY","serviceDeskId":3,"kbLinkDomainURLs":["https://viadee-app-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BUUKY","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZDZjMzIzYS0xMTQ0LTQwZTMtOGUzNS1mOGNjZjY3ZGIzZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxOTMwODIsIm5iZiI6MTczMjE5MTg4Mn0.2uZIYgK0eaLEMIs7RdQGE2QmYas20MYXGI8YpTXFeLQ","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"ad6c323a-1144-40e3-8e35-f8ccf67db3f6","tokenDurationInMins":20}},"sharedPortal":{"name":"viadee Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://viadee-app-support.atlassian.net/wiki","kbLinkDomainURLs":["https://viadee-app-support.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=viadee-app-support","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a67cd449b1e441230a94f9d3d69180f03e53374f_lout","baseUrl":"https://viadee-app-support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://viadee-app-support.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ad6c323a-1144-40e3-8e35-f8ccf67db3f6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d065f73544674393bc8ea8b27be3c7cf","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}